Troubleshooting Tips: How to Fix Arlo Camera Offline Issue?

 Arlo camera is one of the most chosen surveillance security devices in the market nowadays. A camera of this type can keep you safe at home or work, no matter where you are. Arlo camera keeps going on trend with the most highlighted features like 24*7 surveillance, motion detection, clear night vision, alarm detection, and many more. However, all these advanced features usually rely on internet connectivity to operate smoothly.

 

In this article, we’ll be going to compile a list of steps you can follow to fix the Arlo camera offline issue without any hassle. You’ll also learn how to sync the Arlo camera with the wi-fi network in simple steps.

How To Sync The Arlo Camera?

In some situations, if you have made changes to your Arlo camera settings, this might affect the wireless configuration of your camera. So what's the result? “ Arlo Camera Offline error kb” appears shows! To ensure you don’t have to go through this kind of hassle, ensure you are using the correct network password details while connecting to the wireless network. Moreover, here are some of the actionable tips you must follow to sync your Arlo Camera to the Base Station device:

●       In the foremost case, insert the batteries into your Arlo camera. Ensure that the battery is charged enough.

●       Switch on your Arlo base station/SmartHub and place the camera close to the base station.

●       Go to the BaseStation, press the Sync button placed on it for 2 seconds, and release it.

●       The Arlo Pro BaseStation can be operated by pressing and releasing the top button for about two seconds. You should also avoid pressing the Sync button for too long. It will cause the USB LED to blink amber for 10 minutes and the sync process to be blocked.

●       Now, you have to wait for the sync status LED to blow up in green color.

●       Press the sync button on the top of your Arlo security camera for about 2 seconds and then release it.

●       Once you get the status of the LED in blue color, the sync process will be completed. Just in case, if the color is amber, you’ll need to repeat the Sync process.

●       Last but not least, sync your cameras easily by adding more cameras to your Basestation/smart hub network.

 

Steps To Fix The Arlo Camera Offline Issue

 This guide will assist you in getting rid of the problem in simple steps:

 

Check LED Behavior

 The LED placed on Arlo's camera speaks a lot about the status of your wireless camera. In the same, you can predict the issue of why your Arlo camera keeps going offline. Let’s suppose, if you see the amber color on the front of the camera LED, it indicates that the battery level of the camera is about to die and needs recharging. Moreover, you need to attach the charging cable to the Arlo camera. You can also follow the alternate method, take out the batteries from the Arlo camera for two minutes and re-insert the batteries then check the status of the LED.

 

Check The Internet Connectivity

You can experience the Arlo camera offline error because of a poor or slow internet connection. Connect another Wi-Fi-capable device to its network to assess your router's performance. There is a problem with your internet if a web page isn't loading for you. Phone your ISP. Verify that the two devices are in sync with one another. You'll need to re-sync the camera to the same network if the login information for your home network has recently changed. This is a result of the camera until now using previous credentials.

 

Factory Default Reset

Through this technique, the Arlo device can be completely reset to its factory settings. To achieve this, press the reset button behind the base station while maintaining pressure. It starts out as an amber-colored LED light that blinks and then changes to a solid green LED light, ensuring that it has been reset to the defaults. Take care to sign in with your Arlo account once more since the default settings have logged you out.

 

Why Does Arlo Camera Keep Going Offline?

 There are a variety of reasons why Arlo Cameras keeps going offline. Let’s take a look at some possible reasons for showing this error:

 

●       Unstable Wi-fi internet connectivity.

●       Arlo camera was placed too far from the router & base station.

●       The camera's batteries are not plugged In properly.

●       The connection establishes between the Arlo base station and the Arlo camera is not proper.

 

Reach Out To Our Technical Experts Today!

This article focused on the causes of Arlo cameras keeps going offline frequently and suggested fixes. In addition to this, if you experience any other problems with your Arlo camera or base station, get in touch with our professionals right away to have them help you out.

 We have a specialized staff of professionals who can quickly assist you with troubleshooting Arlo camera issues. Our team is available 24*7 to help you to solve the issue.